HumanFirst Automate

Immediate answers to every question and objection.

Engage your customers with a conversational experience that's actually useful, builds trust, and converts more.

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Better than knowledge-bases, FAQs or bots.

Instant

Your customers want instant, accurate answers to their questions. Make it easy and fun for them to find it themselves.

Don't make them navigate to an FAQ or knowledge-base. And don't make them waste time with a bot.

Accurate

Forget keyword-based search. Answers is smart-search powered by machine-learning and NLP, trained on your conversation data.

Your customers can re-phrase their question, find their answer faster, and always feel in control.

Granular

HumanFirst allows you to add granularity to your answers, to encompass any type of customer query.

HumanFirst makes it easy to discover, organize and continuously improve the coverage and granularity of your Answers.

No live-chat required

Answers is a separate widget, completely independent from your live chat. You can configure it to let customers request your live chat, but it's not required.

Encourage your customers to answer their own questions first, and don't create a bad experience if you don't have the bandwidth.

Building and deploying Answers is easy and fun

1. Signup and link

Sign up and link your live chat account in under 2 minutes.




2. Build and train Answers

AI-powered Answers are built and trained on your historical conversational data - we make it easy.


3. Deploy the experience

Give your customers access to your AI-powered Answers via an easily deployable widget.


Start building Answers, today.

Our solution is designed to help anyone build AI-powered Answers quickly. With clear workflows and a user friendly interface, you’ll quickly be able to deploy a self-serve support experience for your customers.

Our
freemium model lets you start experimenting with Answers using your own data, without ever entering credit card information, or listening to a sales pitch.