Say goodbye to spreadsheets
in NLU

Turn raw text data into NLU-ready datasets.

I want a demo

No manual work.
No coding.

Top Canadian Bank
UK Online Directory
Multinational
Pharmaceutical
Large Online Retailer

Time to production
in hours, not months

Discover, label, and build intent taxonomies from real conversations with machine-learning assisted workflows. Improve and fine-tune with model-driven feedback.

Turn any source of text into training data

Train your conversational AI application on real life conversations. Build intent models that will reflect reality. Use any text source to get started.

Go live,
confidently

Find out what the machine understands with real-time, model-driven feedback. Run ondemand tests, compare evaluations, revert back to any version, and most importantly — don't be shocked by real production data.

Integrate with any Conversational AI platform

Our multilingual & modular data pipeline allows teams to deploy across usecases, technologies, and industries

Centralize & Collaborate with every stakeholder

Manage all of your projects in our
one-stop shop data hub, invite users to collaborate, share reports and results with any stakeholder — even the less technical people on your team!

Discover more

Case Study
Top Shoe Manufacturer

Problem

Previous chatbot intent taxonomy built for customer support using manual workflows took 105 hours to build and had the following results: 140 labels created, 88% F1, 74% coverage

Solution

Rebuilt entire intent taxonomy using historical chat transcripts in under 18 hours. Results from intent taxonomy built in 18 hours: 256 labels created: 95 % F1 score, 92 % coverage

10x

productivity
gain

91%

F1 in first
iteration

92%

coveage in first
iteration

What customers are saying

"In 6 hours of work
with HumanFirst, I’ve
improved our model’s
F1 score by 6%”

-Large supermarket chain

“In our initial tests,
HumanFirst yielded 200%+ improvements
in intent coverage,
precision, recall,
accuracy over our
current process”

- E-commerce enterprise

“You are solving one of the biggest pain points
in conversational AI”

-Multinational pharmaceutical company

"In 6 hours of work
with HumanFirst, I’ve
improved our model’s
F1 score by 6%”

-Large supermarket chain

“In our initial tests,
HumanFirst yielded 200%+ improvements
in intent coverage,
precision, recall,
accuracy over our
current process”

- E-commerce enterprise

Ready to design nextlevel NLU?