Remote - Global

Sales Development Representative, Enterprise

Launched in 2017, HumanFirst has rapidly risen in the Conversational AI space, working closely with teams at Google, Deloitte, Rakuten, Bayer, and various other global organizations. HumanFirst is a data-centric productivity platform for natural language data, designed to help Customer Experience and Contact Center teams find and solve problems with optimizing conversational AI, understanding contact center insights, transitioning to generative AI, and more. We’re building out our outbound sales development motion with the goal of scaling our success with Enterprise accounts. With extensive untapped opportunities in both new business and account expansion, you’ll have the opportunity to be creative in your outreach, while discovering new best practices. You’ll dive head first into a culture that embraces sales methodologies employed by top-performing global sales organizations. Hiring Manager: KJ Chow.

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What You’ll Do

  • New Business Prospecting - Identify customer experience & contact center decision makers at Enterprise accounts
  • Account Expansion Prospecting - Uncover new use cases with new teams within existing customers
  • Cold Calling - Learn and apply cold call methodology to book high quality discovery calls
  • Multithreading Decision Makers - Leverage relationships and deep research to navigate complex organizations to maximize opportunity potential
  • Process Optimization - Continually test, improve, and refine our messaging strategy and internal processes to create a scalable outbound processes
  • Be a Thought Leader - Embrace data, self reflect, be the source of best practices


  • Experience in sales development, cold calling, or related sales roles
  • Autonomous learner, entrepreneurial spirit, coachable
  • You aspire to grow a career in sales
  • You have strong time management skills

Nice to Have

  • Experience selling to Customer Experience, Contact Center, or AI personas
  • Previously trained on sales methodologies eg. Sandler, Challenger, Winning by Design, MEDDICC, Command of the Message, etc
  • Proficiency to use tools like Salesforce, LinkedIn Navigator, Apollo, Parallel Dialer, LinkedIn Automation, etc.

What We Offer

  • Remote-first environment
  • Bucket-List Fridays: 4-day work week every other week
  • 3 weeks vacation
  • Stock options  
  • Health care coverage or stipends based on location
  • Annual training & up-skilling stipend
  • One-time home office setup allowance

About HumanFirst

HumanFirst is a data-centric productivity platform designed for the new era of Generative AI. We’ve built a user-friendly, collaborative interface where companies can co-engineer their prompts and their data to test, train, and trust custom AI performance across any business function. Since 2017, we’ve brought powerful data engineering capabilities to leading enterprises, helping them experiment with raw data, surface insights, and build reliable CX solutions with speed and ground-truth accuracy. As GenAI becomes the ‘next productivity frontier,’ HumanFirst provides a first-of-its-kind playground environment where companies can pass data at scale through prompts to unlock not-just-one-off use cases and build repeatable solutions to real problems using AI they can trust. HumanFirst has raised $5 million in Seed funding, expanded into international markets, and partnered with Google Cloud to bring prompt and data engineering to any company committed to data-driven, human-first, AI-powered transformations.

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