Numbers have Excel.
Natural Language has HumanFirst.

The single, most powerful solution to turn natural language data into business value.
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Build Better.

Search, Help Centers, Bots

Voice-of-the-customer Analytics

Triage and routing

Agent augmentation

RPA & process automation

Content moderation and curation

Free 7-day trial.

Usage-based pricing, unlimited seats and data, from solo users to big teams.
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Human-driven workflows, AI superpowers

Tooling for discovering, training and managing intents at scale.

Trusted by 500+ teams building with language

From startups to Fortune 500 companies
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We've been using Rasa ever since we started LimeChat. The HumanFirst <> Rasa integration allowed us to continuously improve our projects with conversational data generated from our deployed bots. We now ship projects and improve existing ones in record time.
Nikhil Gupta
Co-founder, LimeChat
Having been in the IVR space for over 10 years, developing an intent catalog from historical conversational data was painful and required a lot of manual efforts. HumanFirst is introducing an approach and tooling that makes this activity way more efficient and scalable.

Yves Normandin
CEO, Nu Echo
Having more than 1000 intents with 100+ utterances on average, we were finding it difficult (if not almost impossible!) to manage via Excel. The HumanFirst platform has helped efficiently maintain and organize our intents at scale as well as made it easier for our data annotator to edit them, data scientists to build models on them and provide transparency to our business stakeholders.
Joel Prince Varghese
Staff Data Scientist, eHealth

Features built for scale.

Team collaboration

Work together with unlimited seats and workspaces. Track revisions, view diffs and revert back to previous workspace states.

Cloud or On-prem

Deploy HumanFirst on your own infrastructure, or let us do the heavy lifting.

Build and expand

Use our APIs to easily apply your data and build custom NLU-powered use-cases.


Out-of-the-box NLU supports 16 languages, allowing to train a single language and correctly predict user utterances in any of those

Data privacy built-in 


Import voice-of-the-customer data from communication platforms like Zendesk, and export training data to DialogFlow, Rasa etc

On-demand labeling & model engineering

We help accelerate your conversational AI projects, with the experienced workforce, training and custom integrations.
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It all starts with the data.

We're all about where Natural Language Understanding can take us next.

What will you build with the long-tail?

Q&A, Search, triage and smart routing

Your customers have specific questions or need personalized help, quickly build the domain-specific classifiers that help you segment and assist them with automation

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Smart replies, real-time contextual help, automated tagging

Augment the conversations your agents are having with your customers, or the conversations your users are having amonst each other.

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Analytics and metrics

NLU-powered text analytics at scale.

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Join more than 600 teams,
from startups to fortune 500.

Never use Excel again for natural language data.
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