Our AI-powered Playbooks
help you control the conversation,
and find the perfect words that convert.
HumanFirst is a powerful analytics solution to pinpoint the conversation behaviours that lead to successful outcomes, and flag those that require improvement.
HumanFirst quickly identifies visitors' personas and lets you take control of the conversation to convert visitors → leads, leads → customers, and customers → referrals & up-selling opportunities, using Playbooks built from the best conversations.
Your customers haven't scoured the universe just to find a mindless chatbot. We create optimized conversations that generate strong CTR (conversation-through rate), with the first real-time A/B testing solution for human-powered conversations.
Did you know: visitors who engage in live chat are 80% more likely to become customers.
We work with high-traffic companies in verticals where trust is important (fintech, travel and real estate),
because we believe being HumanFirst creates trust faster.