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Announcements
3 min read

HumanFirst and Infobip Announce a Partnership to Equip Enterprise Teams with Data + Generative AI

With a one-click integration to Conversations, Infobip’s contact center solution, HumanFirst helps enterprise teams leverage LLMs to analyze 100% of their customer data.
August 8, 2024
Tutorials
4 min read

Two Field-Tested Prompts for CX Teams

Get deeper insights from unstructured customer data with generative AI.
August 7, 2024
Tutorials
5 min read

Optimizing RAG with Knowledge Base Maintenance

How to find gaps between knowledge base content and real user questions.
April 23, 2024