Importing Conversational Data from Rasa to HumanFirst

November 18, 2020

This article explains the process of importing your conversational data from Rasa to HumanFirst.

This article will help explain the process of importing your conversational data into HF from Rasa. If you haven’t already, read up on our Part 1 of this series where we explain how to import an existing project.

Before syncing data from Rasa, you will first need to install the necessary HumanFirst CLI tool. You can find detailed instructions here.

Rasa <> HumanFirst

hf allows conversations to be imported from the Tracker Store of an existing Rasa deployment. In order for this feature to work, a few dependencies and configuration are needed.


  • The rasa command needs to be accessible from your shell.
  • The Rasa deployment needs to be configured and accessible for the machine running the command line tool. More precisely, you need a endpoints.yml file with a properly configured tracker_store section.
  • The python rasa package needs to be accessible when executing a python program in the current shell. This means that if Rasa got installed in a virtualenv, this virtual environment needs to be activated prior to executing the hf command line.


Importing conversations from Rasa’s tracker into an existing workspace is as simple as executing:

in the directory in which the endpoints.yml file is. It is also possible to specify the endpoints file from the command line:

Working with conversations or utterances from sources other than Rasa

You may choose to import files using the command line tool in order to automate the synchronization with third party systems.


You can import conversations in CSV format with hf conversation import — workspace [workspace id] ./conversations.csv



You can import utterances the same way with hf utterance import — workspace [workspace id] ./utterances.txt


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